![]() |
|
|
|
|||||||||||||||||||||||||||
| Frequently
Asked Questions
What is Business Process Automation? Business Process Automation is the practice of analyzing, documenting, optimizing and then automating business processes. The business process is the flow of information, modified by value-added tasks, that begins with the first contact with a prospective client and continues through delivery of a finished product. Well-developed business processes can create a seamless link from initial client interface through the supply chain. Automation of those processes improves the accuracy of the information transferred and ensures the repeatability of the value added tasks performed. Who is Pele-Sol Engineered Solutions? We are a strategic business unit of Dresser-Rand Company. Our team was formed within D-R to find a way of improving the information flow from the client through the manufacturing process for sophisticated, engineer-to-order (ETO) products. Our goal was also to shorten the process of bidding, engineering and manufacturing ETO products.Pele-Sol isn’t a management consulting firm or a software company, so why should I consider buying your consulting services and software? We have not approached business process automation from an academic or theoretical basis. There is nothing theoretical about our expertise and systems – they work. We developed them because we had a need for them in our own ETO process, and we have refined them over several years to ensure they meet our needs. We can offer you a proven system and our direct experience. Why shouldn’t I invest in developing my own Business Process Automation systems, rather than buying someone else’s? A large percentage of software development projects experience significant delays and costly overruns, while many fail outright. We have a proven system that works and can be tailored to your business rules, and we will train your people to use it and support them as needed thereafter. How can I justify the expense of business process automation consulting and software? In evaluating whether to invest in business process automation, one should consider the value to your operation of significantly reducing bidding, engineering and manufacturing cycle times; reducing product rework; improving customer service and internal communication. One should also consider what additional value you may provide your clients if your product line is designed more precisely to meet their needs and is delivered more quickly than before. Who would benefit most from Pele-Sol’s products and services? The Pele-System™ was specifically developed for manufacturers of sophisticated ETO products. ETO manufacturers have a special need for business process automation because of their more sophisticated processes. By definition, ETO manufacturers don’t sell products off the shelf, and they rarely use standard components. Identifying their prospective customer’s precise needs, designing and engineering the product, determining its cost, and then manufacturing it on time and within budget is far more complicated for ETO than for other manufacturers. Therefore, the value of business process automation is very high because cycle time is reduced, delivery performance is improved, and the percent of error-free work is increased. Our experience and systems are designed for that level of sophistication; if you have simpler needs, then Pele-Sol probably isn’t right for you. How is the Pele-System different from other product configurators? You don’t have to take our word for it. In February 2001, Tavant Technologies analyzed what they called D-R’s "Collaborative Configurator". Their report said as follows: "Dresser-Rand’s Software footprint extends far beyond configuration (configuration being only about 10% of all the functionality built) into the following capabilities:
At the core of the system is an extensive "knowledge engine" that stores years of engineering design, performance and testing data rules. The knowledge engine in conjunction with numerous design and scaling algorithms then helps configure and design new equipment based on a given set of inputs. Aseem Mital of Tavant notes, "The Pele-System™ is one of the best we have seen that addresses the ETO market."
What competitive advantages can the Pele-System™ give me? The Pele-System will give you greater speed and flexibility. For example:
ETO manufacturers often build components for larger systems or operations that cost millions of dollars and more than a year to build. Significant value can be created in shortening the critical path to completion of these projects, which gives ETO manufacturers who can move more quickly without compromising quality a distinct competitive advantage. Business process automation, with its resultant decreases in cycle time and increases in quality, therefore plays a critical role in giving one ETO manufacturer an advantage over its competition.
|
|